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I've been trying to contact the live chat for 5 days, as soon as I write to them they only write back after 40-50 minutes, and if I'm not there then they close the live chat, it's been difficult to reach for 5 days Let's move on to the second bad case. You send them the betting ID Date Transaction ID The name of the game. Their answer is Which game? So I think they have no idea what they're doing screenshot screenshot Sceenshot screenshot