Lvl 58 svip treated like new user

[LukasKav]

Hello my username is LukasKav ID64408451 my level on bc.game vip 58platinum i made my account 1year ago and put a lot of work in it wagered 3million usd,now for the problem my host treats me like new player it gave me 0.41usd svip bonus??? is this a joke also my recharge is 0.6usd,is this how you treat ur platinum players??? new players upon signed up get like 10usd and i get cents??? what that hell i attached screenshots i hope this post reach someone in the upper manager,i love this site but it just makes fun of me